Managing customer data can be a challenge, especially when dealing with duplicate vehicle records. That’s why Megabus has introduced the Vehicle Merging feature in Marlin Tyre and Mechanical Workshop Software. This new feature helps you consolidate duplicate vehicle entries, enabling you to easily keep your workshop database clean and organised while improving overall efficiency.
What is the Vehicle Merging Feature?
Inconsistent or inaccurate recording can lead to multiple records existing for the same vehicle. The Vehicle Merging feature now enables you to combine duplicate vehicles into a single record, reducing the risk of confusion and user errors when tracking customer vehicle information.
Key Benefits
Improved Data Accuracy: Duplicate records can lead to inconsistent service histories and billing issues. With the Vehicle Merging feature, you can consolidate all relevant information into one entry, ensuring accuracy and continuity.
Clean Customer Records: A clean database makes managing customer relationships much simpler. Vehicle Merging means you can access the correct information quickly, ensuring your team always has accurate vehicle data on hand.
Enhanced Service Tracking: By keeping vehicle information accurate and complete, you’ll have a clear view of each vehicle’s service history. This helps your workshop offer more informed and efficient customer service, leading to greater customer satisfaction.
The Vehicle Merging feature in Marlin Tyre and Mechanical Workshop Software is easy to use, and will preserve essential data from both entries, so nothing important is lost in the merging process.
Ready to take your workshop to the next level?
See what you've missed on our blog post, where we provide a detailed rundown of all the exciting updates in Marlin Tyre and Mechanical Workshop Software version 5.1.9.
Contact us today to learn more about how this feature can benefit your business and get started with Marlin Tyre and Mechanical Workshop Software 5.1.9.