Clear and consistent communication is key to providing excellent customer service. The latest version of Marlin Tyre and Mechanical Workshop Software provides a more streamlined customer messaging experience, via the addition of a ‘Message’ button to the Customer Orders module.
The button functions just like the one already added to the Business Planner, enabling you to send messages without leaving the Customer Order screen, making it easier for you to stay in touch with your customers when managing their orders, and ensuring quick and efficient communication with minimal disruption to your workflow.
Need to confirm a booking, send an update, or follow up on a service? Simply click on the Message button and away you go!
How This Benefits Your Workshop
Increased Efficiency: No need to switch between different modules. Simply message your customers directly from the Customer Orders screen.
Excellent Customer Experience: Keep customers informed at every stage of their service, enhancing satisfaction and trust.
Seamless Communication: Easily send job updates, reminders, or follow-ups, reducing the chance of missed communications or delays.
Don't miss this new feature on your Marlin Tyre and Mechanical Workshop Software.
Ready to take your workshop to the next level?
See what you've missed on our blog last week, where we provide a detailed rundown of all the exciting updates in Marlin Tyre and Mechanical Workshop Software version 5.1.9.
Contact us today to learn more about how this feature can benefit your business.
Get started with Marlin Tyre and Mechanical Workshop Software 5.1.9.