Customer Support


The Megabus National Customer Support Group is more than just a help desk and is manned by multi-skilled industry professionals. What differentiates us from other software providers is the ownership we take on in ensuring that your business problems are solved in a satisfactory and timely manner.

Software maintenance is vitally important particularly when a software problem or a corruption to your data occurs due to environmental factors. SoftCare® incorporates the maintenance (the fixing of any software defects) and the operational support (how to use type questions to you and your staff who have achieved our accreditation of the Marlin suite of products.